Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact support. This includes:
- Name, email address, and phone number
- Delivery address and location data
- Order history and payment details (we do not store full card numbers)
- Profile information including farm details for sellers
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order updates and notifications
- Improve our platform and services
- Communicate with you about promotions and new features
- Comply with legal obligations
3. Information Sharing
We do not sell your personal data. We share your information only with:
- Farmers/traders fulfilling your order (name and delivery address only)
- Payment processors for secure transactions
- Service providers who help operate our platform
4. Data Security
We use industry-standard encryption and security measures to protect your personal information. All data is transmitted over HTTPS and passwords are hashed using bcrypt.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at admin@notchai.in to exercise these rights.
6. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
7. Contact Us
For any privacy-related questions, contact us at admin@notchai.in.